18 Winter Weather Traffic Delays Snowy and icy conditions make travel slower and create more traffic. You may wish to allow a little more time to get to your destination if the weather forecast is for snow. Your patience is appreciated during times when late arrivals due to severe weather conditions are beyond the driver’s control. Road Conditions Throughout the winter, every effort will be made to provide your service. However, if your driver cannot find a safe, passable route to your home, you will receive a call to tell you that it is not possible to pick you up that day. Path of Travel Between Home and the Vehicle It is the responsibility of riders to make sure that the entry way of their home is free of snow and ice, and clear year-round. The ACCESS program office is available to connect you with community resources for snow/ice removal. If there is an accumulation of snow or ice on the walkway, the driver may not be able to assist you to and from the door. If the driver can’t get to your door, you will receive a phone call from the service provider. You can meet the driver at the curb.