Use RealTime to track your
vehicle’s location—and more!
SERVICE OVERVIEW
RealTime
RealTime uses Automatic Vehicle Location (AVL)
to give up-to-date information about your trip.
You can see the vehicle’s estimated time of
arrival (ETA), the number of stops before yours,
and the vehicle number.
ACCESS Transportation Systems
Centre City Tower
650 Smithfield Street, Suite 440
Pittsburgh, PA 15222-3907
(412) 562-5353
TTY 711
myaccessride.com
8 a.m.–4:30 p.m.
Monday–Friday
RealTime information is available
in three ways:
Online by Computer
or Smartphone:
• Go to myaccessride.com
and click “My Rides” in the
upper right-hand corner of the
screen.
• Login using your username
and password.
• Click “View Scheduled Trips,”
select the trip you’d like to
view, and click “Map.”
• RealTime information will
be displayed below a map that
shows your pick-up location
and the vehicle’s current
location.
By Phone:
• Make sure the phone number
you’re using is on file with the
ACCESS program office.
•
Call (412) 727-8262.
• Listen to automated RealTime
information about your trip.
By Text:
• Make sure the phone number
you’re using is on file with the
ACCESS program office.
•
Text “ETA” to (412) 727-8262.
• You will receive a text with
RealTime information about
your trip.
RealTime is available 30 minutes before your
scheduled pick-up time. You can also use it
after boarding the vehicle so you know the
expected arrival time at your destination.
Revised November 2020