ACCESS Transportation Systems
Centre City Tower
650 Smithfield Street, Suite 440
Pittsburgh, PA 15222-3907
(412) 562-5353
TTY 711
myaccessride.com
8 a.m.–4:30 p.m.
Monday–Friday
Need Help?
If you need help understanding ACCESS
programs or with any part of the application,
please call
(412) 562-5353
or
TTY 711
.
All materials are available upon request
in accessible formats (Large print, Braille,
Audio Cassette, Word or Text files via e-mail).
ACCESS Service Amenities
Amenities include:
• Door-to-door service, with driver assistance
throughout journey
• Real-time trip tracking and alerts for trip arrival
and departure
• Hand-to-hand service for riders who can’t be
left unattended
• Electronic fare payment, so riders don’t have to
handle fares on-board
• Fleet of lift-equipped vans and sedans
Port Authority’s Accessible Service
Public transportation in Allegheny County has
become more accessible and Port Authority
is committed to providing service that
everyone can use. Thanks to the Americans
with Disabilities Act (ADA), improvements in
accessibility make traveling on buses and light
rail vehicles easier for all riders.
•
For everyone’s benefit, drivers are required
to announce major stops, intersections
and connecting points and any other stop
requested to help riders recognize their bus
stop or point of transfer.
• Priority seating is available for riders who have
difficulty standing on the bus.
• Every Port Authority bus is equipped with a
kneeler and a ramp to assist riders who use
wheelchairs or those who have difficulty
getting up and down the step.
• Reserved spaces with securements are
available for riders who use wheelchairs
• Ongoing improvements to Port Authority
stops and stations improve accessibility.