www.MyACCESSRide.com
PROGRAM OPTIONS |
Revised 05.17
Door-to-Door Transportation Program Options
ACCESS ADA
Program
ACCESS 65 Plus
Program
ACCESS
Connections
Program
Older Persons
Transportation
Program
(OPT)
Medical
Assistance
Transportation
Program
(MATP)
Sponsorship
Port Authority of
Allegheny County
Port Authority of
Allegheny County
with PA Lottery
Funding
Port Authority of
Allegheny County
Allegheny County
Dept. of Human
Services (DHS)
–
Area Agency on
Aging with PA Lottery
Funding
Allegheny County
Dept. of Human
Services (DHS) -
Office of Community
Services
PA DHS funded.
Eligibility
Due to disability,
functionally unable to
use Port Authority
bus independently
either all of the time
or only under some
conditions.
-Age 65 or older
Anyone with a
disability without
bus service in
their area or
traveling to an
area without
service.
-Age 60 or older
-Allegheny County
Resident
-Not living in nursing
home
-Current Medical
Assistance recipient
-Allegheny County
Resident
Application
Individuals with a
Disability complete an
application and
participate in an
in-person interview
and transportation
skills evaluation.
Proof of age and
verification of
disability required.
At DHS/ AAA senior
centers, legislative
offices or other
community locations.
Also available by mail
or at the ACCESS
office at 650
Smithfield Street.
Proof of age required.
Short application
available by mail.
Verification of
disability and
proof of age
required.
Apply at DHS AAA
senior center; by in-
home visit, if needed.
-Proof of age and
verification of type of
health insurance
required
Initial phone
application with
medical verification.
Will be offered bus
tickets, mileage
reimbursement or
ACCESS service
depending on
personal ability and
specific trip.
Hours of
Operation
Monday - Sunday
6AM
–
midnight,
before or after if Port
Authority is running.
Monday - Sunday
6AM
–
midnight
Monday - Sunday
6AM
–
11PM
Monday - Sunday
6AM - midnight
Monday - Sunday
6AM
–
10PM
Reservations
One day in advance,
between 7:00 AM and
3:30 PM
One day in advance
between 8:00 AM
and 3:00 PM
One day in
advance between
8:00 AM and 3:00
PM
One day in advance,
between 8:00 AM
and 3:00 PM
Two working days in
advance Mon.- Fri.
between 8:30 AM
and 3:00 PM
Trip Limits
No restriction on the
type or number of
trips.
No restriction on the
type or number of
trips.
Provides either a
ride to a nearby
bus stop, or a
direct ACCESS
trip.
No restriction on
the type or
number of trips.
Medical Trips:
-(4)1-way trips a
month for 65+ (60-64
with authorization)
AAA Sr. Center or
Grocery Shopping
Trips:
-Age 60+
-No limits
For medical
(physical/behavioral)
services only.
No emergency or
ambulance service.
Children under age
12 must be
accompanied by
parent or responsible
adult.
Fare Payment
Fare is paid through
the use of ePurse
Fare is paid through
the use of ePurse
Fare is paid
through the use of
ePurse
Fare is paid through
the use of ePurse
Free
Minimum Fares
&
Escort Policy
$3.15 Minimum 1-way
fare
$5.25 Maximum 1-
way fare
If required, personal
assistant rides free
Companion
–
Same
fare as eligible rider
$3.15 Minimum 1-
way fare
$5.25 Maximum 1-
way fare - except
to/from Pittsburgh
Airport
Escort Fare -
$2.50 one way.
$3.15 Minimum
1-way fare
$5.25 Maximum
1-way fare
Ride to a bus stop
- $2.50 1-way.
Medical trips:
Age 65+ $2.20 1-way
Age 60-64
$5.30 1-way
Grocery shopping or
Sr. Center trips:
$1.20 1-way
If required, escort
rides free
Free
Escorts - Free but
must be authorized
by MATP
Phone
Numbers
412-562-5353
Relay 711
412-562-5353
Relay 711
412-562-5353
Relay 711
412-562-5385 (OPT)
Relay 711
1-888-547-6287
Relay 711