www.MyACCESSRide.com
ACCESS-AT-A-GLANCE | Revised 12/17
Page 1
ACCESS Transportation Systems
PHONE: (412) 562-5353 or Relay 711
650 Smithfield Street
Centre City Tower, Suite 440
Pittsburgh, PA 15222
MyACCESSRide.com
ACCESS-AT-A-GLANCE
ACCESS-At-A-Glance
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ADA complementary paratransit exceeding all ADA minimum requirements
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Among the largest coordinated systems in the country
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Public
–
Private Partnership
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5,000 trips average weekday
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1.5 million annual ridership
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300 vehicles
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6 service providers operating from 7 locations
(4 providers are locally owned, and 1 is a non-profit)
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140+ agency sponsors
Outstanding Operating Performance
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On-time performance of
96.4%
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Vehicle Productivity of 2.24 trips per hour
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Administrative Cost of 5.5% of total cost
Award Winning Coordination
A distinguishing characteristic of ACCESS is the high level of coordination. Service sponsored
by over 140 agencies is combined into a transparent network of paratransit services, avoiding
costly duplication and achieving economies of scale for all the sponsors. More than 11
separate and distinct state and federal funding sources are blended allowing ACCESS to
effectively leverage funds and share costs between all the sponsors. ACCESS has achieved a
large measure of success in coordinating paratransit services within Allegheny County, as
evidenced by the variety of customers, the multiple funding streams and the size of the
ridership.
ACCESS was the recipient of the United We Ride National Leadership Award. The Federal
Interagency Coordinating Council presented the award, which recognizes the work ACCESS
and Port Authority have done to create a highly effective coordinated service which stands as
a model for the rest of the nation.